Privacy Policy

At Booksbaskets, operated and managed by Swiftedge Technologies Private Limited, safeguarding your personal data is treated as a primary responsibility. Any information you share through our platform is managed with care, transparency, and accountability. The data collected is used strictly to provide a secure, seamless, and dependable book shopping experience.

For the purpose of this Privacy Policy, “we,” “our,” and “us” refer to Swiftedge Technologies Private Limited, while “you,” “your,” “user,” or “users” refer to any individual accessing or purchasing through Booksbaskets. By continuing to use our platform, you acknowledge that you have read, understood, and agreed to the practices outlined in this policy. If you do not agree with any part of these terms, you must discontinue using the platform immediately.

Information We Collect

To ensure efficient operations and improve user experience, we may collect the following categories of information:

1. Personal Information

• Full name

• Mobile number

• Email address

• Billing address

• Shipping address

• Payment-related details necessary to complete transactions

2. Browsing and Activity Data

• Purchase history and preferences

• Website interactions such as pages visited, items viewed, and categories explored

3. Device and Technical Information

• IP address

• Browser type and version

• Device specifications

• Location data (collected only with user consent)

• Website analytics used for performance monitoring and security purposes

4. Cookies and Tracking Technologies

• Tools used to enhance and personalize user experience

• Tracking technologies that help deliver relevant recommendations and content

Purpose of Data Collection

The collected information is used solely for the following purposes:

Order Processing and Support

• To complete transactions, deliver orders, and respond to customer inquiries

Enhancing User Experience

• To improve website functionality and recommend relevant content based on user behavior

Marketing and Communication

• To send promotional messages only when user consent has been obtained

Security and Fraud Control

• To identify, monitor, and prevent unauthorized or suspicious activities

Legal and Compliance Requirements

• To fulfill applicable legal, statutory, and regulatory obligations

Information Sharing and Disclosure

We do not sell or exchange personal data. However, limited sharing may occur under the following circumstances:

• With trusted third-party service providers such as courier partners, logistics providers, and payment processors required to complete transactions

• With government or regulatory authorities when necessary for legal compliance, investigations, or fraud prevention

• With authorized service providers assisting in operations under strict confidentiality agreements

Cookies and Similar Technologies

Our platform uses cookies, web beacons, and similar technologies to:

• Improve browsing and purchasing functionality

• Analyze website usage and performance trends

• Provide personalized recommendations and relevant content

Users may manage or disable cookies at any time through their browser settings.

Data Security Measures

To safeguard personal information, we implement the following measures:

• SSL encryption for secure data transmission

• Secure servers for storing user information

• Restricted internal access to sensitive data

While strong security practices are in place, complete security of digital data cannot be guaranteed.

Data Retention Period

Personal data is typically retained for 8–12 months after the user’s last interaction with the platform.
However, certain information may be retained for a longer duration where required to comply with legal, regulatory, or taxation obligations.

User Rights and Choices

Users have the right to:

• Access and update their personal information through their account

• Request deletion of personal data where legally permissible

• Opt out of receiving marketing communications

• Manage or disable cookies through browser settings

Protection of Minors

This platform is intended for individuals aged 18 years and above. We do not knowingly collect information from minors. If such data is identified, it will be removed promptly.

External Links and Third-Party Platforms

Our website may contain links to external websites or payment gateways. We are not responsible for the privacy practices or data handling procedures of such third-party platforms. Users are advised to review their privacy policies before sharing any personal information.

Policy Updates and Revisions

This Privacy Policy may be revised periodically. The most recent version will always be available on this page along with the updated effective date. Continued use of the platform after any changes indicates acceptance of the updated policy.

Consent of Users

By using Booksbaskets, you consent to the collection, use, and limited sharing of your information as described in this Privacy Policy.

Contact Information

For any questions, concerns, or requests related to privacy, please contact us at: swiftedgetechnologiespvtltd@gmail.com.