Shipping and Delivery Policy

At Booksbaskets, operated and managed by Swiftedge Technologies Private Limited, we aim to deliver a smooth, dependable, and efficient book shopping experience for all customers.

In this Shipping Policy, “we,” “our,” and “us” refer to Swiftedge Technologies Private Limited, while “you,” “your,” and “user” refer to customers placing orders through our platform. By placing an order, you confirm that you have read, understood, and agreed to the terms outlined below.

Delivery Coverage

• Orders are delivered across all eligible and serviceable pin codes within India

• International shipping is not available at this time

Order Processing Time

• Orders are typically processed within 1–2 business days after confirmation

• Processing timelines exclude weekends and public holidays

• Once processing is completed, a confirmation email with complete order details is sent to your registered email address

Estimated Delivery Duration

Standard delivery generally takes between 3–8 business days, depending on your location and the courier partner assigned.

Reasons for Delivery Failure

Delivery attempts may be unsuccessful due to the following reasons:

• Incorrect or incomplete shipping address provided during checkout

• Recipient unavailable at the delivery address

• Refusal to accept the package at the time of delivery

Undelivered Orders

• Shipments that cannot be delivered are returned to our warehouse

• Customers may contact our support team to arrange re-dispatch of the order

Damaged or Lost Shipments

Damaged Deliveries

• Customers must inform our support team within 48 hours of receiving the order

• Clear images of the damaged product or packaging must be provided for verification

Lost Shipments

• If a shipment is confirmed lost during transit, a replacement or refund will be initiated after verification with the courier partner

Shipping Assistance  

For any questions, concerns, or support related to shipping or delivery, please contact us at: swiftedgetechnologiespvtltd@gmail.com.

We remain committed to ensuring your orders are delivered safely, efficiently, and with minimal inconvenience.